Our Mission

At Bliss Media Studio, we forge transformative partnerships and solutions that unlock the full potential of your organization, empowering you to achieve unparalleled success in the digital landscape.

Our Vision

At Bliss Media Studio, our vision is to be your trusted partner in digital transformation. With over two decades of expertise, we aim to turn your innovative ideas into realities. As an authorized Atlassian Partner, we are committed to exceeding your expectations with solutions that are as brilliant and forward-thinking as your biggest aspirations. Our goal is to empower your journey towards success through strategic project management, creative solutions, and seamless collaboration.

Our Style

Our approach is marked by a creative and strategic fusion, underpinned by our expert knowledge of the Atlassian suite. We’re dedicated to unleashing the power of bright ideas, making decisions rooted in analytical excellence, and staying ahead of the curve. Crafting every plan with precision and foresight, we aim to align perfectly with your long-term goals. Our commitment is to ensure that projects flow as smoothly as our name suggests, harmonizing technologies for peak performance.

Our Passion

Founded in 2005 by Jessica and Jeremy, Bliss Media Studio is more than just a company; it’s a movement driven by a passion for creating, managing, and delivering transformational experiences. Our collective 40 years of experience in software development, data analytics, solution architecture, and project management is fueled by a dedication to bringing your big ideas to life. We are passionate about fostering innovation, enhancing collaboration, and driving your business towards enduring success.


Jessica Fergus


◆ 20+ years of experience in project, portfolio, and program management ◆ 15+ years of leading technical teams (on-shore and off-shore) ◆ 10+ years of Atlassian solution architect experience ◆ Transformed the workflow and business process optimization of numerous companies, ranging from startups to Fortune 500s ◆ Certified Project Management Professional (PMP) since 2007 ◆ Executive MBA achieved from the University of Utah in 2017

Jeremy Fergus


◆ 20+ years of deep expertise in software engineering and data science ◆ 10 years of design and implementation of User and Entity Behavior Analytics (UEBA) software ◆ Extensive experience in developing AWS service-based analytic pipelines ◆ Spearheaded server-side development for User Activity Monitoring (UAM) software and deep packet inspection for cross-domain communication ◆ Masters in Predictive Analytics achieved from Northwestern University in 2016

The Team

Support Staff

At Bliss Media Studio, our team is the cornerstone of our success—a diverse group of skilled individuals from computer science virtuosos to astute nursing students, alongside seasoned tech veterans with over two decades of experience in Atlassian products. This blend of expertise allows us to cater to a spectrum of industries, from the precision of financial services to the dynamic needs of health services and the ever-evolving tech landscape.

We believe in the power of a diverse workforce to bring a wealth of perspectives and ideas to our services. By drawing on the varied experiences of our team, we can approach challenges from multiple angles and deliver innovative solutions. Our staffing strategy is as agile as the solutions we provide; we scale our resources to match project demands, ensuring we always deliver the best service to our clients.

At Bliss Media Studio, we’re not just building a team; we’re cultivating a community of experts committed to excellence, diversity, and the kind of continuous innovation that positions us as leaders in creating transformative experiences with Atlassian tools.


At Bliss Media Studio, we’re providing a partnership that helps unlock your organization’s full potential. Our expertise in implementing and managing enterprise-grade Atlassian solutions ensures that your projects achieve unparalleled efficiency and collaboration. 

Connect with Bliss Media Studio and start redefining what’s possible for your business. 



We leverage Atlassian tools to bring your brightest ideas to life, transforming visions into reality with agility and precision.


Our project and product management approach with Atlassian’s suite is grounded in analytical rigor, ensuring every decision advances your goals.


As pioneers in the digital transformation space, we use Atlassian solutions to design forward-thinking strategies that set you apart.


With meticulous planning and Atlassian’s powerful platforms, we tailor your digital infrastructure for optimal impact, aligning closely with your long-term vision.


Our expertise in integrating Jira, Confluence, and other Atlassian products into your operations guarantees a harmonious workflow, enhancing efficiency and collaboration.

Jessica’s been a dream to work with. She’s an expert and a great communicator and has been able to guide our team to help us reach our goals for a complex and lengthy project. Couldn’t recommend more.

Confluence Build Out

Thank you, again, for all your help with Confluence.  Your expertise and guidance has been invaluable. Not only were you instrumental in helping us navigate the world of Atlassian and Confluence, you did so much of the heavy lifting that we neither had the knowledge or time to do ourselves. And in doing so, you set us up with lots of templates and guides we have and will continue to use as our foundation going forward. All that topped off with an endearing, kind, collaborative and fun-loving demeanor. We truly could not have been more fortunate to have you join us on our Confluence journey.

Happy Customer
Confluence Build Out

Excellent knowledge. Will continue to use Jessica.

Happy Customer
Jira Configuration